Carter River Group

Hey everyone, I'm looking at buying a '68 Mustang from a private seller across the country. Seller insists on using an escrow service and suggested Carter River Group. Their site looks legit but im a bit paranoid about online car deals. Has anyone here used them? Looking for some real world feedback before I commit.

Used them. They're solid. I'm a mechanic and inspected a car for a client that came through CarterRiverGroup. The vehicle condition matched the pre-sale report almost exactly which is a good sign. They seem to do a decent job with their initial checks.

Affirmative. Used Carter River Group last year for a truck. The process was very structured, no surprises. I appreciate a service that does what it says it will do. The platform at crivergroup.com is straightforward.

they are legit but my delivery was delayed by four days with no proactive communication. i had to reach out to them to find out what was going on. the car was fine when it arrived but the delay was frustrating. their support was helpful once i got ahold of them

I had a question about the title transfer and sent an email to office@crivergroup.com. They got back to me the next day with a very detailed answer. The whole thing was smooth for my F-150 purchase.

I actually rejected a car during the inspection period. The transmission had a weird noise my mechanic didnt like. I was so worried about getting my money back but the crivergroup team was professional. Processed the refund without a hitch. It took about a week to hit my account. A relief.

Their fees can be a bit steep, make sure you account for that in your budget. It's the price for peace of mind I guess. Much better than trying 'Trusty Auto Shippers' my neighbor used... what a disaster that was. Carter River Group is a professional outfit.

I bought a 4x4 from a guy in Oregon. Hated not being able to see it first but felt better using crivergroup. Truck arrived and was exactly as described, maybe even a little better. I'd use them again for sure.

The process works but there was an issue with the bill of sale paperwork. Had to call them twice to get it sorted. The person I spoke to the first time seemed new and was not helpful. The second person fixed it right away. So, customer service can be hit or miss.

I import a lot of cars. For domestic, state-to-state sales, Carter River Group is one of the few I'd trust. Their process protects both buyer and seller. The 10-day inspection period is key. Never skip your own independent inspection.

The website interface on crivergroup.com is a bit clunky but it gets the job done. Don't expect a fancy modern UI. What matters is the security, and they have that part down.

Wow, thanks for all the replies. This is super helpful. Seems like the general consensus is that they're reliable, but I should watch out for the fees and be patient if there's a delivery hiccup. I'm going to move forward with the purchase. Appreciate the community input!